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Wednesday, June 22 • 9:50am - 10:25am
Designing An Intranet With Your Employees In Mind – Improve Adoption, Collaboration, And Productivity
Presbyterian Homes and Services and Digital Clarity Group

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Many a (failed) intranet suffer from a similar problem — they reflect organizational structures and desires rather than the needs, goals, and contexts of their users. The design of most intranets are still from an “inside out” rather than “outside in” perspective. As a result, even newer “social intranets”, often don’t pull together the tools and content employees need to complete work processes. 


Presbyterian Homes and Services wanted to get their first true intranet right, so they approached the planning and development for their 2015 intranet relaunch  with an engaged team – utilizing internal and external resources.


See first-hand how an outside-in approach can make your intranet a hub of productivity, including:


  • Gathering input from across a decentralized organization
  • Centralizing a technology strategy in the face of a diversely owned and managed IT landscape
  • Establishing a governance model that enables the businesses while empowering the brand
  • Encouraging adoption through delivery excellence
  • Finding the right balance between collaboration, information sharing, knowledge management, and employee engagement 
  • Planning for a phased adoption/roll-out



Randy Kirsch, Co-Head of IT, Director of Applications

Presbyterian Homes and Services


Cathy McNight, Co-Founder/VP Consulting

Digital Clarity Group

avatar for Randy Kirsch

Randy Kirsch

Co-Head of IT, Director of Applications, Presbyterian Homes and Services
Responsible for applications systems portfolio management and help desk support services for this market leader in a broad array of senior care facilities and services. Partner with business functions and facilities in the identification, selection, configuration, and deployment... Read More →
avatar for Cathy McKnight

Cathy McKnight

Co-Founder/VP Consulting, Digital Clarity Group
Cathy McKnight, Co-founder and VP Consulting at Digital Clarity GroupAs a founding partner of Digital Clarity Group and leader of its enterprise consulting practice, Cathy helps organizations transform the way technology can enable business strategy and performance. In her current... Read More →

Wednesday June 22, 2016 9:50am - 10:25am PDT
Grand Room, Lobby Level Renaissance San Diego Hotel

Attendees (2)