Intranets For Employee Communications

Scripps Health restructured, redesigned, and rebuilt its employee portal, InsideScripps.org. Live since the Fall of 2013, key strategies for the portal included applying a user-centered approach and engaging stakeholders and employees throughout the entire project lifecycle. By implementing a multi-tiered governance structure and organization-approved policies and procedures, Scripps empowered employees to continue to be involved in website operations through content generation and maintenance.

This session will provide you with key strategies and tactics  behind the benefit of multiple trained users creating content for your intranet, including:

• Implementing a transparent governance structure that will reinforce accountability and involvement through clearly defined roles, responsibilities and expectations
• Empowering and providing employees to post content across all sections of your intranet
• Generating website content that is more accurate, timely, and consistent
• Competing priorities and employee turnover

Robin Noble, Web Product Manager

Scripps Health