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Tuesday, June 21
 

TBA

PRE-CONFERENCE INTERACTIVE WORKSHOP DAY
Tuesday June 21, 2016 TBA
Great Room, 2nd Floor Renaissance San Diego Hotel

7:45am

Registration, Continental Breakfast & Networking
Enjoy complimentary coffee, tea and breakfast as you meet your workshop leader and fellow attendees.

Tuesday June 21, 2016 7:45am - 8:00am
Great Room, 2nd Floor Renaissance San Diego Hotel

8:00am

Workshop A: Utilizing Your Intranet To Communicate And Manage Organizational Change Successfully
Brian Justice Strategic Communications
As organizations evolve to compete and stay relevant, so must their intranet sites. These employee communication channels continue to be critical to managing constant change, dealing with uncertainty, re-engaging employees, and improving culture.

Learn how intranets and internal social enterprise communities can foster higher employee engagement and productivity to meet business goals. You’ll also gain insight into ways to handle the change and uncertainty of mergers, acquisitions, integrations, restructuring, cost-reduction initiatives and other business transformations.

You will leave this workshop with a deeper understanding of tools, tips and techniques to manage organizational change successfully, including how to:

  • Tailor a communication plan to the uniqueness of the situation 
  • Turn leaders into both communicators and change agents 
  • Keep employees focused on business-as-usual AND up-to-date on possible change via intranets
  • Replicate an employee ambassador model as an extension of your team and technology
  • Implement low cost, high impact, online change communications 

Brian Justice, Principal
Brian Justice Strategic Communications


Speakers
avatar for Brian Justice

Brian Justice

Principal, Brian Justice Strategic Communications
For 20 years, Brian has been advising senior executives at primarily Fortune 20, 50 and 200 corporations. He has led corporate communications at Cricket Wireless, Health Net, Amgen, Cardinal Health, Whitman-Walker Health, Prudential and MCI.Brian has also been operating his own strategic... Read More →


Tuesday June 21, 2016 8:00am - 10:00am
Great Room, 2nd Floor Renaissance San Diego Hotel

10:00am

Morning Stretch Break, Refreshments & Networking
Stand up and stretch and grab some refreshments as we switch over to the next workshop

Tuesday June 21, 2016 10:00am - 10:15am
Great Room, 2nd Floor Renaissance San Diego Hotel

10:15am

Workshop B: Building A Roadmap For Intranet Collaboration Success – Develop A Plan, Improve User Adoption, And Increase Engagement
C5Insight
It's a fact – about 71% of intranet projects fail. One of the most critical reasons is not understanding the unique planning process.

Whether your organization is looking to launch a new intranet project, or you are struggling with your existing intranet and seeking options for improvement -  this workshop is for you.

During this interactive workshop you will be tasked with developing a plan for intranet success. As a group you will discuss your intranet must-haves, existing challenges, and goals. Return to your office with a plan of action and the tools needed to:

  • Build your business case
  • Develop a plan for getting leaders to not just participate, but to engage and take ownership for collaboration
  • Understand why adoption is the wrong metric – and build a plan for sustained team engagement
  • Identify the content and data that is critical for engagement
  • Assemble and engage a roadmap dream team

Geoff Ables, Managing Partner
Tricia Desso-Cox, Project Manager
C5Insight


Speakers
avatar for Geoff Ables

Geoff Ables

Managing Partner, C5 Insight
Geoff Ables is an expert in customer and employee engagement. He is an author, speaker and Founding Partner of C5 Insight with more than 25 years of consulting experience. His insights have been seen and heard through many venues, including: BusinessWeek, National Public Radio... Read More →
avatar for Tricia Desso-Cox

Tricia Desso-Cox

Project Manager, C5Insight
Tricia Desso-Cox has over 20 years of experience in customer engagement and user training delivery on several platforms and processes, as well as 10 years of business critical operations management for global enterprise, master data management, business process design and business... Read More →


Tuesday June 21, 2016 10:15am - 12:15pm
Great Room, 2nd Floor Renaissance San Diego Hotel

12:15pm

Lunch, On Your Own But Not Alone
Stop by the registration table for nearby suggestions for lunch recommendations. Feel free to dine with a group or go out on your own. **Lunch cost is on your own.

Tuesday June 21, 2016 12:15pm - 1:15pm
Great Room, 2nd Floor Renaissance San Diego Hotel

1:15pm

Workshop C: Implementing Innovative Design Approaches For Employee Communications, Intranets & Digital Workplaces To Improve Productivity & Achieve Results
Nonlinear Creations

One of the most frequent questions asked by employee communications teams is how to best get communications out to an audience that is already struggling with information overload?  The answer lies in user-centered design that is supported by an understanding of how people work, build relationships and behave within your workplace.  

Effective, powerful and engaging communications is more than ever about embracing approaches that recognize your employees’ ability, desire and motivation to absorb communications based on their context.  One example is that of designing for the need of an employee who spends most of their time on a mobile device – what formats are they more open to, and what might they need to know? 

This workshop is extremely valuable for anyone who is interested in innovative design approaches for employee communications, intranets and digital workplaces that allow the organization to stay aligned, make better decisions and pivot in today’s rapidly changing landscape.

Dive into topics such as:  

  • Trends in user experience design for the digital workplace
  • A persona spectrum for communications and other useful tools
  • Case studies: UX Wins for Employee Communications
  • Learn how to apply and practice different concepts

During this workshop you will be tasked with both individual and group exercises to bring techniques to life. Yo will also have a chance to ask questions and share insights for the benefit of the group based on participant mix.

Amy Yee, Director, Digital Strategy
Nonlinear Creations


Speakers
avatar for Amy Yee

Amy Yee

Director, Digital Strategy, Nonlinear Creations
Amy has traveled the world working closely with CEOs, business leaders and their customers to map exciting business opportunities to powerful strategies for intranets and digital workplace solutions. As Practice Lead, she leads a team of highly skilled experts in areas such... Read More →


Tuesday June 21, 2016 1:15pm - 3:15pm
Great Room, 2nd Floor Renaissance San Diego Hotel

3:15pm

Afternoon Stretch Break, Refreshments & Networking
Stand up and stretch and grab some refreshments as we switch over to the next workshop

Tuesday June 21, 2016 3:15pm - 3:30pm
Great Room, 2nd Floor Renaissance San Diego Hotel

3:30pm

Workshop D: How To Develop A User-Centric Intranet That Will Improve Engagement, Collaboration, Information Sharing, And Achieve Results
Digital Clarity Group

Many failed intranets suffer from a similar problem — they reflect organizational structures and desires rather than the needs, goals, and contexts of their users. The design of most intranets are still from an “inside out” rather than “outside in” perspective. As a result, even newer “social intranets”, often don’t pull together the tools and content employees need to complete work processes. 

Take part in this interactive workshop and discover best practices and tactics needed to ensure a successful intranet that helps your employees – and your organization – achieve results, including:

  • Gathering input from across a decentralized organization
  • Centralizing a technology strategy in the face of a diversely owned and managed IT landscape
  • Establishing a governance model that enables the businesses while empowering the brand
  • Encouraging adoption through delivery excellence
  • Perfecting the balance between collaboration, information sharing, knowledge management, and employee engagement 
  • Planning for a phased adoption/roll-out

Cathy McKnight, Co-Founder/VP Consulting
Digital Clarity Group


Speakers
avatar for Cathy McKnight

Cathy McKnight

Co-Founder/VP Consulting, Digital Clarity Group
Cathy McKnight, Co-founder and VP Consulting at Digital Clarity GroupAs a founding partner of Digital Clarity Group and leader of its enterprise consulting practice, Cathy helps organizations transform the way technology can enable business strategy and performance. In her current... Read More →


Tuesday June 21, 2016 3:30pm - 5:30pm
Great Room, 2nd Floor Renaissance San Diego Hotel
 
Wednesday, June 22
 

TBA

GENERAL SESSION DAY 1
Wednesday June 22, 2016 TBA
Grand Room, Lobby Level Renaissance San Diego Hotel

8:00am

Registration, Continental Breakfast & Networking
Coffee and continental breakfast will be ready at 8:00am

Wednesday June 22, 2016 8:00am - 8:30am
Grand Room, Lobby Level Renaissance San Diego Hotel

8:30am

Chairperson's Welcome & Speed Networking
Local Wisdom
In this fast-paced forum get to know your fellow peers, their biggest Intranet challenges, and a few fun facts.

Speakers
avatar for Pinaki Kathiari

Pinaki Kathiari

Managing Partner, Local Wisdom
Pinaki is a founding partner of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges. Pinaki has built his company to not only help creating beautiful digital solutions that fit a human need, but also managing the ongoing success... Read More →


Wednesday June 22, 2016 8:30am - 9:15am
Grand Room, Lobby Level Renaissance San Diego Hotel

9:15am

Using Flexible & Creative Intranet Strategies To Engage Employees Across A Variety Of Locations
Allegiant Air

  Allegiant’s population of Team Members is literally in the sky.  With the majority of their workforce being pilots and flight attendants, or away from their computers as mechanics and ground agents, they have had to be very flexible and creative with strategies to keep all employees engaged with their intranet.

 

See first-hand how Allegiant Air has continued to foster collaboration and engaged employees despite their physical location, including how to:

 

  • Entice your employees to act quickly to the information posted on the intranet
  • Engage employees across a broad spectrum of programs and announcements
  • Encourage feedback from employees across the organization to express their opinions

 

Katy Campo, Manager of Culture & Engagement

Allegiant Air


Speakers
avatar for Katy Campo

Katy Campo

Manager of Culture Engagement, Allegiant Air
After graduating from the University of Nevada, Las Vegas with a degree in Meeting & Event Management, Katy worked at the Hard Rock Hotel & Casino for almost five years handling restaurant sales and Special Events.  From 2010 to 2012 she worked at the local food bank as a Volunteer... Read More →


Wednesday June 22, 2016 9:15am - 9:50am
Grand Room, Lobby Level Renaissance San Diego Hotel

9:50am

Designing An Intranet With Your Employees In Mind – Improve Adoption, Collaboration, And Productivity
Presbyterian Homes and Services and Digital Clarity Group
Many a (failed) intranet suffer from a similar problem — they reflect organizational structures and desires rather than the needs, goals, and contexts of their users. The design of most intranets are still from an “inside out” rather than “outside in” perspective. As a result, even newer “social intranets”, often don’t pull together the tools and content employees need to complete work processes. 

 

Presbyterian Homes and Services wanted to get their first true intranet right, so they approached the planning and development for their 2015 intranet relaunch  with an engaged team – utilizing internal and external resources.

 

See first-hand how an outside-in approach can make your intranet a hub of productivity, including:

 

  • Gathering input from across a decentralized organization
  • Centralizing a technology strategy in the face of a diversely owned and managed IT landscape
  • Establishing a governance model that enables the businesses while empowering the brand
  • Encouraging adoption through delivery excellence
  • Finding the right balance between collaboration, information sharing, knowledge management, and employee engagement 
  • Planning for a phased adoption/roll-out

 

 

Randy Kirsch, Co-Head of IT, Director of Applications

Presbyterian Homes and Services

 

Cathy McNight, Co-Founder/VP Consulting

Digital Clarity Group


Speakers
avatar for Randy Kirsch

Randy Kirsch

Co-Head of IT, Director of Applications, Presbyterian Homes and Services
Responsible for applications systems portfolio management and help desk support services for this market leader in a broad array of senior care facilities and services. Partner with business functions and facilities in the identification, selection, configuration, and deployment... Read More →
avatar for Cathy McKnight

Cathy McKnight

Co-Founder/VP Consulting, Digital Clarity Group
Cathy McKnight, Co-founder and VP Consulting at Digital Clarity GroupAs a founding partner of Digital Clarity Group and leader of its enterprise consulting practice, Cathy helps organizations transform the way technology can enable business strategy and performance. In her current... Read More →


Wednesday June 22, 2016 9:50am - 10:25am
Grand Room, Lobby Level Renaissance San Diego Hotel

10:25am

Morning Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday June 22, 2016 10:25am - 10:45am
Grand Room, Lobby Level Renaissance San Diego Hotel

10:45am

Overhauling Your Intranet With Limited Resources To Change The Culture Of Your Organization And Make It Stick
U.S. Department of State

Hear first-hand best practices of organizations such as T-Mobile, Vertafore and the United States’ diplomatic mission to Mexico that have successfully completed an intranet overhaul. You will learn how to leverage modest resources – not everyone has a big budget -- to make major change within your organization.

 

This session will share tips on how to build support and momentum for your project, especially in an environment where there’s a limited appetite for technology and competition for resources. Gain an understanding of how a project can transform your organization and tips on how to make it last, including how to:

  
  • Grow support and momentum for your project in an environment where there’s a limited appetite for technology and on a shoestring budget
  • Build successful governance
  • Change the culture of your organization and ensure the project takes flight and outlives you

 

Brad Meacham, Management Officer, U.S. Department of State


Speakers
avatar for Brad Meacham

Brad Meacham

Management Officer, U.S. Department of State
Brad Meacham is a management officer at the U.S. Embassy in Mexico City, where he functions as chief of staff for operations at the embassy and nine constituent consulates.Before joining the U.S. Foreign Service in 2013, Brad was a corporate communications executive and financial... Read More →


Wednesday June 22, 2016 10:45am - 11:20am
Grand Room, Lobby Level Renaissance San Diego Hotel

11:20am

A 5 Step Framework To Transform & Evolve Your Intranet To Engage Employees & Provide A Better Customer Experience
Wells Fargo & C5 Insight
Global digitization combined with unprecedented customer expectations is mandating transformation in every business. Learn how Wells Fargo bridged the connection between employee collaboration and the customer experience – and the pivotal role their intranet has played in business transformation.

 

See first-hand the Wells Fargo journey to a better intranet. Discover a simple and memorable 5 step framework that your organization can apply to get onto the right track for better customer and employee engagement, including how to:

 

  • Implement the 5 step LUCK Principle to equip your workforce with the ability to engage employees online and offline
  • Identify the differences between standard business processes and relationship business processes
  • Understand the steps for intranet development and evolution and lessons learned from the Wells Fargo process

Carole Millberg Windle, Executive Vice President

Wells Fargo

 

Geoff Ables, Managing Partner

C5Insight

Speakers
avatar for Geoff Ables

Geoff Ables

Managing Partner, C5 Insight
Geoff Ables is an expert in customer and employee engagement. He is an author, speaker and Founding Partner of C5 Insight with more than 25 years of consulting experience. His insights have been seen and heard through many venues, including: BusinessWeek, National Public Radio... Read More →
avatar for Carole Millberg Windle

Carole Millberg Windle

Executive Vice President, Head of Wholesale Business Solutions, Wells Fargo


Wednesday June 22, 2016 11:20am - 11:55am
Grand Room, Lobby Level Renaissance San Diego Hotel

11:55am

Lunch, On Your Own But Not Alone -- Reservations Are Booked
Reservations have been made at a number of local restaurants. Please sign-up at the registration table if you are interested in dining out with a group. **Everyone is responsible for their own lunch.

Wednesday June 22, 2016 11:55am - 1:25pm
Grand Room, Lobby Level Renaissance San Diego Hotel

1:25pm

How To Gain Buy-In From Upper Management To Rebuild Your Organization’s Intranet
Zillow
Relying on communications tactics other than email has been a challenge. However, it has also given the Zillow Employee Communications Team a portfolio of knowledge on best practices and strategies to communicate best with your employees and to showcase how important an intranet is to an organization. Discover first-hand the process and lobbying needed to upgrade Intranet resources at Zillow.

 

This session will show you the  timeline of how the Zillow team received buy-in to create a useful intranet and provide you with practical tips to do the same, including how to:

 

  • Lobby and receive-buy in from upper management to increase resources to update your existing intranet
  • Capitalize on non-traditional communications methods excluding emails
  • Create a strategy to layout your ideal intranet for your organization

 

Alison Paoli, Sr. Manager, Employee Communications

Zillow


Speakers
avatar for Alison Paoli

Alison Paoli

Sr. Manager, Employee Communications, Zillow


Wednesday June 22, 2016 1:25pm - 2:00pm
Grand Room, Lobby Level Renaissance San Diego Hotel

2:00pm

Interactive Session: Train Or Tricycle? What Speed Is Your Digital Workplace Today?
Based on benchmarking work with intranets and digital workplaces around the world, Amy from Nonlinear will help participants assess the speed of their digital workplace based on factors such as user experience, technology & tools, organizational readiness and connectedness.  Once assessed, participants will have a chance to compare where they’re at, share advice and learn how to make their own digital workplaces go faster.

This interactive session is an open, face -to-face conversation with fellow conferences goers.

Amy Yee, Director, Digital Strategy
Nonlinear Creations

Speakers
avatar for Amy Yee

Amy Yee

Director, Digital Strategy, Nonlinear Creations
Amy has traveled the world working closely with CEOs, business leaders and their customers to map exciting business opportunities to powerful strategies for intranets and digital workplace solutions. As Practice Lead, she leads a team of highly skilled experts in areas such... Read More →


Wednesday June 22, 2016 2:00pm - 2:35pm
Grand Room, Lobby Level Renaissance San Diego Hotel

2:35pm

Afternoon Refreshments & Networking Break
Enjoy a variety of snacks and beverages as you network with your peers.

Wednesday June 22, 2016 2:35pm - 2:55pm
Grand Room, Lobby Level Renaissance San Diego Hotel

2:55pm

Getting Your Leaders To Fully Engage With Your Enterprise Social Network
Petco
Just because you’ve built an enterprise social network, there is no guarantee that all employees – C-suite to frontline -- will use it. Your intranet’s usage must be tied into, or augment, existing business processes. At Petco, they have discovered that personalized and individual training on social tools for executives is a necessary evil.

 

Return to your office with these practical tips proven to work by Petco and use them as a launching pad for your own organization, including how to:

 

  • Actively encourage your leaders to be engaged, and excited, about using internal social media
  • Implement best practices for dispersed employee recognition & engagement
  • Discover background information that will set you up for success

 

Daniel Sundin, Partner Communications Manager

Petco


Speakers
avatar for Daniel Sundin

Daniel Sundin

Partner Communications Manager, Petco
Daniel has served in a variety of communications roles in his 13 years at Petco. He led the project team which built PetNet, Petco’s Intranet, which they are still using today. He was also Petco’s first Community Manager launching their blog, customer community, Facebook page... Read More →


Wednesday June 22, 2016 2:55pm - 3:30pm
Grand Room, Lobby Level Renaissance San Diego Hotel

3:30pm

Using Employee And Stakeholder Feedback To Create The Intranet Your Organization Deserves
Thermo-Fisher
Currently in the tail-end of a two year Intranet upgrade project, Thermo Fisher Scientific is putting the final pieces in place to enable its employees to collaborate more efficiently, break down organizational silos, and share news and important information globally.
 
Learn how Thermo Fisher Scientific’s team is using the best of the Office 365/SharePoint/Yammer platform in order to best equip its employees with the tools they need to get their job done on a day to day basis, such as:
 
·       Consolidating Enterprise Social into SharePoint in order to make a better user experience for employees
·       Implementation of a detailed, yet not overwhelming mega menu for easy navigation
·       Bringing about an employee-centric homepage design that surfaces highly relevant and customized content based on employee direction
·       Designing a simple, yet sophisticated architecture in order to enhance organizational understanding and solution scalability

 

Brian Duke, Senior Manager, Intranet SolutionsCorporate Communications and Public Relations

Thermo-Fisher


Speakers
avatar for Brian Duke

Brian Duke

Senior Manager, Intranet Solutions Corporate Communications & Public Relations, Thermo-Fisher
Brian Duke is the Intranet Solutions Manager for Thermo Fisher Scientific. In this role, Brian focuses on strategic advancement and development of the corporate Intranet through a strong partnership with the global IT team, the use of new technologies, project management, and... Read More →


Wednesday June 22, 2016 3:30pm - 4:05pm
Grand Room, Lobby Level Renaissance San Diego Hotel

4:05pm

Interactive Expert Speaker Panel: Intranet Best Practices & Best Lessons Learned
Putnam Investments & Jack in the Box
Still have questions? Get them answered now. Dive into topics you want to hear more about & collaborate with your peers on the hottest topics of the day.

Moderated by:
Pinaki Kathiari, Managing Partner & Digital Strategist
Local Wisdom

Panelists:

Margaret Cerilli, Senior Manager, Intranet & IC

Putnam Investments

 

Golda Akhgarnia, Sr. Manager Internal Communications

Jack in the Box

 


Moderators
avatar for Pinaki Kathiari

Pinaki Kathiari

Managing Partner, Local Wisdom
Pinaki is a founding partner of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges. Pinaki has built his company to not only help creating beautiful digital solutions that fit a human need, but also managing the ongoing success... Read More →

Speakers
avatar for Golda Akhgarnia

Golda Akhgarnia

Senior Internal Communications Manager, Jack in the Box
Golda Akhgarnia joined Jack in the Box Inc. in 2011 and is currently a Senior Internal Communications Manager. In her role, she creates and manages content that aligns, informs and inspires employees and franchisees across the enterprise through various communication channels. Prior... Read More →
avatar for Margaret Cerilli

Margaret Cerilli

Senior Manager, Intranet & IC, Putnam Investments


Wednesday June 22, 2016 4:05pm - 5:00pm
Grand Room, Lobby Level Renaissance San Diego Hotel

5:00pm

Close of Day One & Networking Reception Presented by Jive
Jive
Enjoy complimentary drinks from our networking reception sponsor, Jive, as you continue the conversation with your peers.

www.jivesoftware.com/‎

Wednesday June 22, 2016 5:00pm - 6:30pm
Grand Room, Lobby Level Renaissance San Diego Hotel

7:00pm

Dinner, On Your Own But Not Alone -- Reservations Are Booked
Want to keep the conversation going? Sign-up with an ALI team member to join a group at tonight's dine-around. Reservations have been made. **Everyone is financially responsible for their own dinner.

Wednesday June 22, 2016 7:00pm - 9:00pm
Grand Room, Lobby Level Renaissance San Diego Hotel
 
Thursday, June 23
 

TBA

GENERAL SESSION DAY 2
Thursday June 23, 2016 TBA
Grand Room, Lobby Level Renaissance San Diego Hotel

8:00am

Registration & Continental Breakfast
Coffee and continental breakfast will be ready at 8:00am

Thursday June 23, 2016 8:00am - 8:30am
Grand Room, Lobby Level Renaissance San Diego Hotel

8:40am

Understanding The 7 Do’s And Don’ts For Successful Co-Creation Within Your Organization
Local Wisdom

In today’s business world: we meet to talk about what we’re going to do, we go off in our vacuum, we create something, we come back to review, we get feedback, we debate, we revise, and ultimately create something that doesn’t hit the mark from all sides.

 

This is wildly inefficient and produces subpar results. Co-creation brings groups together to jointly produce a mutually valued outcome. Co-creation can be used with clients and agencies, companies and customers, between internal departments, basically any number multi disciplined teams looking to produce something.

 

This highly engaging workshop will provide you with exercises to get your mind moving. As a group, you will discuss the important aspects of how to bring people together to create fantastic outcomes within your organization, including:

 

  • Knowing why and when you should co-create
  • How to facilitate co-creation successfully
  • What it takes to produce awesome work together that hits the mark from all angles

 

Pinaki Kathiari, Managing Partner

Local Wisdom 


Speakers
avatar for Pinaki Kathiari

Pinaki Kathiari

Managing Partner, Local Wisdom
Pinaki is a founding partner of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges. Pinaki has built his company to not only help creating beautiful digital solutions that fit a human need, but also managing the ongoing success... Read More →


Thursday June 23, 2016 8:40am - 9:15am
Grand Room, Lobby Level Renaissance San Diego Hotel

9:15am

Mini-Workshop: Rate Your Intranet: Narrow the Gap Between the Present and the Perfect
C5Insight
 A successful intranet is at the heart of the digital workplace.  But the options for content, automation, functionality, structure and security available can be overwhelming, and keeping up with best practices can feel almost impossible.  Intranet initiative leaders need a practical way to rate their intranet regardless of stage (planning, improvement or re-launching) or area (enterprise-wide, single team, extranet, or individual processes).

 
This rapid workshop will provide you with a practical rating guide and walk-thru, including how to:

·         Discover gaps in your intranet vision, strategy and deliverables
·         Balance scalability, flexibility and usability
·         Measure and manage continuous intranet innovation
·         Create a digital workplace that encourages better lateral and vertical collaboration

Speakers
avatar for Geoff Ables

Geoff Ables

Managing Partner, C5 Insight
Geoff Ables is an expert in customer and employee engagement. He is an author, speaker and Founding Partner of C5 Insight with more than 25 years of consulting experience. His insights have been seen and heard through many venues, including: BusinessWeek, National Public Radio... Read More →


Thursday June 23, 2016 9:15am - 9:50am
Grand Room, Lobby Level Renaissance San Diego Hotel

9:50am

Morning Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Thursday June 23, 2016 9:50am - 10:10am
Grand Room, Lobby Level Renaissance San Diego Hotel

10:10am

Interactive Expert Speaker Panel: How IT & Internal Communications Teams Work Together
Cisco, First American Financial Corporation, Thermo-Fisher
Does your organization build and update your intranet internally? This interactive panel discussion will feature representative from internal communications teams that work daily with their IT departments to have their intranets updated & installed. It will also feature panelists from the IT, ready to communicate challenges and success stories and tips about working cohesively with both departments.

Moderator:
Pinaki Kathiari, Managing Partner
Local Wisdom

Panelists:
Elijah Lovejoy, IT Architect
Cisco

Brian Duke, Senior Manager, Intranet Solutions Corporate Communications and Public Relations

Thermo-Fisher


Steve Shultz, AVP of Digital Marketing & Communications
First American Financial Corporation

Speakers
avatar for Brian Duke

Brian Duke

Senior Manager, Intranet Solutions Corporate Communications & Public Relations, Thermo-Fisher
Brian Duke is the Intranet Solutions Manager for Thermo Fisher Scientific. In this role, Brian focuses on strategic advancement and development of the corporate Intranet through a strong partnership with the global IT team, the use of new technologies, project management, and... Read More →
avatar for Elijah Lovejoy

Elijah Lovejoy

IT Architect, Cisco
Elijah Lovejoy is a Member of the Technical Staff in Cisco’s Information Technology organization, where he focusses on web content management, web applications, marketing cloud services, and continuous delivery (Fast IT). Elijah’s primary areas of interest are exploring the key... Read More →
avatar for Steve Shultz

Steve Shultz

Assistant Vice President of Digital Marketing and Communications, First American Financial Corporation
Steve Shultz currently serves as Assistant Vice President of Digital Marketing and Communications for First American Financial Corporation, where he leads the company's digital collaboration and social business strategy. A communications professional with more than 20 years of experience... Read More →


Thursday June 23, 2016 10:10am - 10:55am
Grand Room, Lobby Level Renaissance San Diego Hotel

10:55am

Creating Compelling Content To Engagement Employees With Your Intranet
Biola University

 It’s not enough for an organization to create an intranet for their business related news. Meaningful content needs to be created to drive employees to the site and engage frequently. Intranets are valued by the content they house. Valuable, compelling and useful content drives employees to your intranet causing them to engage with it. Crafting the message is almost more important than the platform.

 

Learn how to communicate your message effectively by identifying your target audience, crafting the right message using the three C’s, and determining if your organization’s intranet is the best platform and part of a multi-channel approach.

 

Leave re-energized and inspired to develop content that your employees will want to read, including how to:

 

  • Understand the most important thing in communicating out a message
  • Identify communication tactics for specific audiences among your employees
  • Ask yourself key questions needed before crafting a message
  • Write thought provoking headlines

 

Brenda Velasco, Assistant Director of Public Relations and Internal Communications

Biola University


Speakers
avatar for Brenda Velasco

Brenda Velasco

Assistant Director of Public Relations and Internal Communications, Biola University
Assistant Director of Public Relations and Internal CommunicationsUniversity Communications and MarketingJanuary 2013 – Present (3 years 4 months)La Mirada Responsibilities include: Serve as the public relations representative for Biola University. Responsible for developing... Read More →


Thursday June 23, 2016 10:55am - 11:30am
Grand Room, Lobby Level Renaissance San Diego Hotel

11:30am

Key Principes And Best Practices For Creating A Digital Workplace
First American Financial Corporation
Dreaming of an interactive digital workplace? Discover how to unlock the information sharing and collaboration power of your intranet to create real employee engagement and business results. This session will cover strategies and practical tips to help you design and manage an engaging intranet that helps your company achieve its business goals faster.
 
In this session you'll learn how to:

·         Transform your company intranet into an enterprise digital workplace
·         Work with other essential departments to improve employee engagement
·         Stimulate collaboration and information sharing
·         Create sustained adoption that delivers business value
              

Steve Shultz, Assistant Vice President of Digital Media and Communications

First American Financial Corporation 


Speakers
avatar for Steve Shultz

Steve Shultz

Assistant Vice President of Digital Marketing and Communications, First American Financial Corporation
Steve Shultz currently serves as Assistant Vice President of Digital Marketing and Communications for First American Financial Corporation, where he leads the company's digital collaboration and social business strategy. A communications professional with more than 20 years of experience... Read More →


Thursday June 23, 2016 11:30am - 12:05pm
Grand Room, Lobby Level Renaissance San Diego Hotel

12:05pm

Lunch, On Your Own But Not Alone -- Reservations Are Booked
Reservations have been made at a number of local restaurants. Please sign-up at the registration table if you are interested in dining out with a group. **Everyone is responsible for their own lunch.

Thursday June 23, 2016 12:05pm - 1:35pm
Grand Room, Lobby Level Renaissance San Diego Hotel

1:35pm

It’s A Discussion, Not A Presentation: Benchmark With Your Peers
This interactive session is an open, face -to-face conversation with fellow conferences goers. It is not a presentation or a lecture. There is no projector, there are no slides. This is all about direct exchange, interchange, and exploration of ideas.

Each group will have a facilitator to get the discussion started and keeps it moving around the group.

Sometimes conversations go in directions that may stray away from your own interestets. So no one will hold it against you if you move on to another session. You are free to move to make the most of your time.

Topics will be announced in the morning. If you don't see a topic you're interested in feel free to propose a topic by tweeting @MaggieZ_ALI or using the hashtag #ALI_Intranets

Speakers
avatar for Pinaki Kathiari

Pinaki Kathiari

Managing Partner, Local Wisdom
Pinaki is a founding partner of Local Wisdom, a digital agency that focuses on creating custom solutions to today’s digital challenges. Pinaki has built his company to not only help creating beautiful digital solutions that fit a human need, but also managing the ongoing success... Read More →


Thursday June 23, 2016 1:35pm - 2:10pm
Grand Room, Lobby Level Renaissance San Diego Hotel

2:10pm

How To Choose The Right Collaboration Platforms In Order To Build The Best Employee Connection
Cisco

At Cisco, there were multiple platforms and communication methods that HR & upper level management were using to communication with employees. In September, 2015 it was agreed upon that the Cisco Employee Communications (CEC) would be the majority platform for employee communications moving forward. This meant that the IT & Internal Communication teams had to streamline processes that crossed over 6 platforms as well as change how the teams were set up.

 

Learn how this merger was accomplished and how you can successfully streamline processes over multiple platforms connect employees, including how to:

 

  • Decide what soft-wares you want to move forward with
  • Understand what tools and platforms make the most sense for your organization and employees
  • Plan for what’s Next: collaboration, social, sales and more

 

 

Ellijah Lovejoy, IT Architect

Cisco


Speakers
avatar for Elijah Lovejoy

Elijah Lovejoy

IT Architect, Cisco
Elijah Lovejoy is a Member of the Technical Staff in Cisco’s Information Technology organization, where he focusses on web content management, web applications, marketing cloud services, and continuous delivery (Fast IT). Elijah’s primary areas of interest are exploring the key... Read More →


Thursday June 23, 2016 2:10pm - 2:45pm
Grand Room, Lobby Level Renaissance San Diego Hotel

2:45pm

Empower Your Employees & Encourage Their Involvement With A Multi-Tiered Governance Structure
Scripps Health

Scripps Health restructured, redesigned, and rebuilt its employee portal, InsideScripps.org. Live since the Fall of 2013, key strategies for the portal included applying a user-centered approach and engaging stakeholders and employees throughout the entire project lifecycle. By implementing a multi-tiered governance structure and organization-approved policies and procedures, Scripps empowered employees to continue to be involved in website operations through content generation and maintenance.

 

This session will provide you with key strategies and tactics  behind the benefit of multiple trained users creating content for your intranet, including:

 

  • Implementing a transparent governance structure that will reinforce accountability and involvement through clearly defined roles, responsibilities and expectations
  • Empowering and providing employees to post content across all sections of your intranet
  • Generating website content that is more accurate, timely, and consistent
  • Competing priorities and employee turnover

 

Robin Noble, Web Product Manager

Scripps Health 


Speakers
avatar for Robin Noble

Robin Noble

Web Product Manager, Scripps Health
Robin Noble started her career as an in-house designer for product labels, signage, and advertising in the Northeast, but the sunny beaches of Southern California were calling her name. Once in San Diego, she transitioned into the web industry through a career as a web designer and... Read More →


Thursday June 23, 2016 2:45pm - 3:20pm
Grand Room, Lobby Level Renaissance San Diego Hotel

3:20pm

Intranets for Employee Communications Wrap-Up
Take this opportunity to ask any final questions to your speakers and peers.

Thursday June 23, 2016 3:20pm - 3:30pm
Grand Room, Lobby Level Renaissance San Diego Hotel

3:30pm

Close Of Conferece
Thank you for joining us at ALI's Intranets for Employee Communications Conference. Be sure to check dropbox for presentations and a contact list to keep in touch with your peers.

Thursday June 23, 2016 3:30pm - 3:45pm
Grand Room, Lobby Level Renaissance San Diego Hotel