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Workshop [clear filter]
Tuesday, June 21
 

8:00am PDT

Workshop A: Utilizing Your Intranet To Communicate And Manage Organizational Change Successfully
Brian Justice Strategic Communications
As organizations evolve to compete and stay relevant, so must their intranet sites. These employee communication channels continue to be critical to managing constant change, dealing with uncertainty, re-engaging employees, and improving culture.

Learn how intranets and internal social enterprise communities can foster higher employee engagement and productivity to meet business goals. You’ll also gain insight into ways to handle the change and uncertainty of mergers, acquisitions, integrations, restructuring, cost-reduction initiatives and other business transformations.

You will leave this workshop with a deeper understanding of tools, tips and techniques to manage organizational change successfully, including how to:

  • Tailor a communication plan to the uniqueness of the situation 
  • Turn leaders into both communicators and change agents 
  • Keep employees focused on business-as-usual AND up-to-date on possible change via intranets
  • Replicate an employee ambassador model as an extension of your team and technology
  • Implement low cost, high impact, online change communications 

Brian Justice, Principal
Brian Justice Strategic Communications


Speakers
avatar for Brian Justice

Brian Justice

Principal, Brian Justice Strategic Communications
For 20 years, Brian has been advising senior executives at primarily Fortune 20, 50 and 200 corporations. He has led corporate communications at Cricket Wireless, Health Net, Amgen, Cardinal Health, Whitman-Walker Health, Prudential and MCI.Brian has also been operating his own strategic... Read More →


Tuesday June 21, 2016 8:00am - 10:00am PDT
Great Room, 2nd Floor Renaissance San Diego Hotel

10:15am PDT

Workshop B: Building A Roadmap For Intranet Collaboration Success – Develop A Plan, Improve User Adoption, And Increase Engagement
C5Insight
It's a fact – about 71% of intranet projects fail. One of the most critical reasons is not understanding the unique planning process.

Whether your organization is looking to launch a new intranet project, or you are struggling with your existing intranet and seeking options for improvement -  this workshop is for you.

During this interactive workshop you will be tasked with developing a plan for intranet success. As a group you will discuss your intranet must-haves, existing challenges, and goals. Return to your office with a plan of action and the tools needed to:

  • Build your business case
  • Develop a plan for getting leaders to not just participate, but to engage and take ownership for collaboration
  • Understand why adoption is the wrong metric – and build a plan for sustained team engagement
  • Identify the content and data that is critical for engagement
  • Assemble and engage a roadmap dream team

Geoff Ables, Managing Partner
Tricia Desso-Cox, Project Manager
C5Insight


Speakers
avatar for Geoff Ables

Geoff Ables

Managing Partner, C5 Insight
Geoff Ables is an expert in customer and employee engagement. He is an author, speaker and Founding Partner of C5 Insight with more than 25 years of consulting experience. His insights have been seen and heard through many venues, including: BusinessWeek, National Public Radio... Read More →
avatar for Tricia Desso-Cox

Tricia Desso-Cox

Project Manager, C5Insight
Tricia Desso-Cox has over 20 years of experience in customer engagement and user training delivery on several platforms and processes, as well as 10 years of business critical operations management for global enterprise, master data management, business process design and business... Read More →


Tuesday June 21, 2016 10:15am - 12:15pm PDT
Great Room, 2nd Floor Renaissance San Diego Hotel

1:15pm PDT

Workshop C: Implementing Innovative Design Approaches For Employee Communications, Intranets & Digital Workplaces To Improve Productivity & Achieve Results
Nonlinear Creations

One of the most frequent questions asked by employee communications teams is how to best get communications out to an audience that is already struggling with information overload?  The answer lies in user-centered design that is supported by an understanding of how people work, build relationships and behave within your workplace.  

Effective, powerful and engaging communications is more than ever about embracing approaches that recognize your employees’ ability, desire and motivation to absorb communications based on their context.  One example is that of designing for the need of an employee who spends most of their time on a mobile device – what formats are they more open to, and what might they need to know? 

This workshop is extremely valuable for anyone who is interested in innovative design approaches for employee communications, intranets and digital workplaces that allow the organization to stay aligned, make better decisions and pivot in today’s rapidly changing landscape.

Dive into topics such as:  

  • Trends in user experience design for the digital workplace
  • A persona spectrum for communications and other useful tools
  • Case studies: UX Wins for Employee Communications
  • Learn how to apply and practice different concepts

During this workshop you will be tasked with both individual and group exercises to bring techniques to life. Yo will also have a chance to ask questions and share insights for the benefit of the group based on participant mix.

Amy Yee, Director, Digital Strategy
Nonlinear Creations


Speakers
avatar for Amy Yee

Amy Yee

Director, Digital Strategy, Nonlinear Creations
Amy has traveled the world working closely with CEOs, business leaders and their customers to map exciting business opportunities to powerful strategies for intranets and digital workplace solutions. As Practice Lead, she leads a team of highly skilled experts in areas such... Read More →


Tuesday June 21, 2016 1:15pm - 3:15pm PDT
Great Room, 2nd Floor Renaissance San Diego Hotel

3:30pm PDT

Workshop D: How To Develop A User-Centric Intranet That Will Improve Engagement, Collaboration, Information Sharing, And Achieve Results
Digital Clarity Group

Many failed intranets suffer from a similar problem — they reflect organizational structures and desires rather than the needs, goals, and contexts of their users. The design of most intranets are still from an “inside out” rather than “outside in” perspective. As a result, even newer “social intranets”, often don’t pull together the tools and content employees need to complete work processes. 

Take part in this interactive workshop and discover best practices and tactics needed to ensure a successful intranet that helps your employees – and your organization – achieve results, including:

  • Gathering input from across a decentralized organization
  • Centralizing a technology strategy in the face of a diversely owned and managed IT landscape
  • Establishing a governance model that enables the businesses while empowering the brand
  • Encouraging adoption through delivery excellence
  • Perfecting the balance between collaboration, information sharing, knowledge management, and employee engagement 
  • Planning for a phased adoption/roll-out

Cathy McKnight, Co-Founder/VP Consulting
Digital Clarity Group


Speakers
avatar for Cathy McKnight

Cathy McKnight

Co-Founder/VP Consulting, Digital Clarity Group
Cathy McKnight, Co-founder and VP Consulting at Digital Clarity GroupAs a founding partner of Digital Clarity Group and leader of its enterprise consulting practice, Cathy helps organizations transform the way technology can enable business strategy and performance. In her current... Read More →


Tuesday June 21, 2016 3:30pm - 5:30pm PDT
Great Room, 2nd Floor Renaissance San Diego Hotel